Whether to customers or service providers: Contacts are the be-all and end-all in business life – loners have a hard time. Those who are well networked instead get a new order faster and find new business partners more easily. In this regard, drapes cleaning is using contact management to reach business partners.
The magic of the first impression
Many people leave it to chance how a new business contact develops. But you know better: With your demeanor and behavior, it is up to you to facilitate and help shape the establishment of contacts
The first impression you make stands or falls your chance of successfully establishing a new contact. The better you do, the greater the interest in yourself and in learning more about you. Therefore, use the opportunity to consciously control how you affect other people in the first few moments of getting to know each other.
How a positive first impression is created
In general: When you meet someone for the first time, your attention is particularly high at the beginning. You are curious. Your counterpart has your full concentration. In the course of the conversation, your attention fades and only rises again at the end of the encounter – when you say goodbye. The first and last impressions are particularly strong in the memory and can decide whether a relationship develops or not.
The first impression leads to conclusions
What is of decisive importance for your first impression is what the first person your counterpart learns about and perceives of you. In psychology, this is called the primacy effect.
The opposite effect is the recency effect, where the last impression you make counts. When establishing contact, it generally depends on the first and last information that someone receives or perceives about you. Both pieces of information play a crucial role in forming an opinion about yourself.
How to control your first impression
You can see how easily the primacy effect can lead to misjudgments and prejudices. But it can also be very beneficial. And now that you know about this effect, you can use it specifically for your first impression.
Use your appearance and behavior to influence your external image. Avoid – especially when getting to know each other – everything negative: that is, conflict-prone topics of conversation, inattentiveness in dealing and negligence in appearance or clothing.